Privacy policy
Introduction Tea Dao Cultivation ("we," "us," or "our") operates www.teadaocultivation.com. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
Information We Collect When you visit our site or place an order, we may collect:
- Name, email address, shipping/billing address, and phone number
- Payment information (processed securely; we do not store card details)
- Browser type, IP address, and pages visited (via cookies and analytics tools)
- Order history and communication preferences
How We Use Your Information We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Send marketing emails (only with your consent; you may unsubscribe at any time)
- Improve our website and customer experience
Sharing Your Information We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors (e.g., Shopify Payments, PayPal)
- Shipping carriers (e.g., USPS, UPS, FedEx, DHL)
- Email marketing tools (with your consent)
Cookies Our site uses cookies to enhance your browsing experience and analyze traffic. You may disable cookies in your browser settings, though some features may not function properly.
Your Rights Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, contact us at [your email].
Data Retention We retain your order information as required for legal and accounting purposes. You may request deletion of your personal data where not required by law.
International Customers We ship to 28 countries. If you are located outside the United States, your data may be transferred to and processed in the US, where our servers are located.